Nnevo.
Clear plans. No surprise usage.

Your front desk,
priced for growth.

Start with focused AI call answering, then add the scheduling, messaging, payments and operations your business needs. Choose annual billing and save 15%.

✓ 50% off your first month✓ Usage alerts before overage✓ Cancel monthly plans anytime
Compare features across plans
For answering and lead capture

NevoAnswer

A focused AI answering service that welcomes callers, answers questions, captures leads, and shares your existing booking link.

$29.99/ month

Billed monthly

First month after 50% off$15.00Then standard monthly pricing
Get 50% off first month

Plan capacity

  • 1 location
  • 1 workspace user
  • 1 NevoDesk phone number
  • 1 live transfer destination
  • 30-day activity history

Included each month

  • First 200 AI-answered calls
  • 250 SMS follow-ups

Included features

  • 1 natural AI voice
  • 24/7 AI call answering
  • Custom business greeting and AI voice
  • Answers for hours, services, pricing and FAQs
  • Lead capture and message taking
  • Customer opt-in SMS with your existing booking link
  • Missed-call text follow-up
  • Call summaries and transcripts
  • Basic spam-call screening
  • Call history and usage dashboard
  • Standard email support
For independent businesses

Starter

A complete AI front desk that checks live availability and books appointments for one professional or a compact team.

$99.99/ month

Billed monthly

First month after 50% off$50.00Then standard monthly pricing
Get 50% off first month

Plan capacity

  • 1 location
  • 1 professional calendar
  • 2 workspace users
  • 1 phone number
  • 1 active call flow
  • 90-day activity history

Included each month

  • 250 AI-handled minutes
  • 250 WhatsApp calls
  • 750 SMS messages
  • 50 WhatsApp chat conversations
  • Unlimited Instagram conversations

Includes everything in NevoAnswer, plus:

Added with Starter

  • 2 voices — one male and one female
  • WhatsApp automation
  • Multilingual AI conversations in 40+ languages
  • Instagram automation
  • Live calendar connection and in-conversation booking
  • Reservation capacity, deposits, and secure payment links
  • Appointment rescheduling and cancellation
  • Service-duration, availability and booking rules
  • Basic customer records, directory and conversation history
  • Confirmations and reminders
  • Secure deposit and payment links
Most popular
For growing service teams

Professional

Scheduling, routing and automation for teams that need every customer journey coordinated.

$169.99/ month

Billed monthly

First month after 50% off$85.00Then standard monthly pricing
Get 50% off first month

Plan capacity

  • Up to 2 locations
  • 10 professionals
  • 10 workspace users
  • 3 phone numbers
  • 10 active call flows
  • 1-year activity history

Included each month

  • 750 AI-handled minutes
  • 500 WhatsApp calls
  • 2,500 SMS messages
  • 300 WhatsApp chat conversations
  • Unlimited Instagram conversations

Includes everything in Starter, plus:

Added with Professional

  • 4 natural AI voices
  • Team and individual calendars
  • AI lead capture, qualification and structured handoff
  • Professional-specific hours, buffers and blockers
  • Waitlist management and automatic slot offers
  • Departments, extensions and PBX menu branches
  • Ring groups, team routing and live transfers
  • AI briefing before human handoff
  • After-hours and alternative-routing rules
  • Jobs and dispatch workflow
  • Invoices and payment reminders
  • Campaigns and automated follow-up
  • Review requests and advanced spam rules
  • Operational and revenue-influenced insights
  • Google and Outlook calendar integrations
  • POS Integration — sync catalog items, products and services
  • Priority support
For multi-location operations

Growth

Advanced control, routing and governance for larger teams and complex operations.

$299.99/ month

Billed monthly

First month after 50% off$150.00Then standard monthly pricing
Get 50% off first month

Plan capacity

  • Up to 5 locations
  • 50 professionals
  • 30 workspace users
  • 10 phone numbers
  • Unlimited call flows*
  • 3-year activity history

Included each month

  • 2,000 AI-handled minutes
  • 1,000 WhatsApp calls
  • 7,500 SMS messages
  • 1,000 WhatsApp chat conversations
  • Unlimited Instagram conversations

Includes everything in Professional, plus:

Added with Growth

  • All 8 natural AI voices
  • Custom voice synthesis with verified consent
  • AI lead pipeline and opportunity management
  • Custom pipeline stages, lead scoring and ownership
  • Automated opportunity follow-ups, deal value and attribution
  • Location-specific numbers, voices and rules
  • Cross-location routing and overflow
  • Skills- and language-based routing
  • On-call schedules and urgent escalation
  • Scheduled call-flow publishing
  • Routing simulation and validation
  • Advanced AI intent and sentiment handling
  • Custom automation journeys
  • Automation exception management
  • Mobile professional and advanced dispatch tools
  • Location-scoped roles and permissions
  • Critical-change audit history
  • Advanced analytics and downloadable reports
  • Accounting integrations
  • API and webhook access
  • Assisted migration and priority onboarding
  • Premium support
For industry-specific operationsCustom solution

Enterprise

A tailored NevoDesk operating solution for organizations with specialized workflows, integrations, governance, scale, or industry requirements.

Let’s design it together.Pricing is based on solution scope, usage, implementation, and support requirements.
Contact sales

Designed around your operation

  • Custom industry discovery and solution architecture
  • Complex multi-location, department, and brand structures
  • Tailored customer journeys, business rules, and escalation paths
  • Advanced routing, capacity, scheduling, or dispatch models
  • Custom integrations, APIs, webhooks, and data migration
  • Identity, permission, audit, retention, and governance requirements
  • Dedicated implementation, testing, launch, and enablement
  • Volume planning, premium support, and service-level options
SIDE-BY-SIDE

Compare features across plans

See capacity, included usage, and the work Nevo can complete at each level—then choose the plan that matches how the business operates.

NevoDesk plan feature comparison
FeatureNevoAnswer$29.99/moBilled monthlyGet startedStarter$99.99/moBilled monthlyGet StarterProfessional$169.99/moMost popularChoose ProfessionalGrowth$299.99/moBilled monthlyGet GrowthEnterpriseCustomTalk to salesContact
Capacity
Locations11Up to 2Up to 5Custom
Workspace users121030Custom
Phone numbers11310Custom
Active call flows1 transfer destination110Unlimited*Custom
Activity history30 days90 days1 year3 yearsCustom
Natural AI voices124All 8Custom
Professionals—1 calendar1050Custom
Included usage
AI-answered voice200 calls250 minutes750 minutes2,000 minutesVolume plan
SMS messages250 follow-ups7502,5007,500Custom
WhatsApp callsNot included2505001,000Custom
WhatsApp chat conversationsNot included503001,000Custom
Instagram conversationsNot includedUnlimitedUnlimitedUnlimitedCustom
Included from NevoAnswer
24/7 AI call answeringIncludedIncludedIncludedIncludedIncluded
Custom greeting and FAQ answersIncludedIncludedIncludedIncludedIncluded
Lead capture and message takingIncludedIncludedIncludedIncludedIncluded
Call summaries and transcriptsIncludedIncludedIncludedIncludedIncluded
Basic spam-call screeningIncludedIncludedIncludedIncludedIncluded
Existing booking-link follow-upIncludedIncludedIncludedIncludedIncluded
Missed-call text follow-upIncludedIncludedIncludedIncludedIncluded
Live transferIncludedIncludedIncludedIncludedIncluded
Call history and usage dashboardIncludedIncludedIncludedIncludedIncluded
Community and email supportIncludedIncludedIncludedIncludedIncluded
Added with Starter
Multilingual conversations (40+)Not includedIncludedIncludedIncludedIncluded
Live calendar bookingNot includedIncludedIncludedIncludedIncluded
Reschedule and cancellationNot includedIncludedIncludedIncludedIncluded
Deposits and payment linksNot includedIncludedIncludedIncludedIncluded
WhatsApp automationNot includedIncludedIncludedIncludedIncluded
Instagram automationNot includedIncludedIncludedIncludedIncluded
Added with Professional
Advanced spam rulesNot includedNot includedIncludedIncludedIncluded
Team and individual calendarsNot includedNot includedIncludedIncludedIncluded
Waitlist and automatic slot offersNot includedNot includedIncludedIncludedIncluded
Invoices and payment remindersNot includedNot includedIncludedIncludedIncluded
POS catalog syncNot includedNot includedIncludedIncludedIncluded
Campaigns and automated follow-upNot includedNot includedIncludedIncludedIncluded
Departments, extensions, and PBX menusNot includedNot includedIncludedIncludedIncluded
Ring groups and team routingNot includedNot includedIncludedIncludedIncluded
Jobs and dispatch workflowNot includedNot includedIncludedIncludedIncluded
Operational insightsNot includedNot includedIncludedIncludedIncluded
Priority supportNot includedNot includedIncludedIncludedIncluded
Added with Growth
Custom voice cloning with consentNot includedNot includedNot includedIncludedIncluded
Cross-location overflowNot includedNot includedNot includedIncludedIncluded
Skills- and language-based routingNot includedNot includedNot includedIncludedIncluded
Custom automation journeysNot includedNot includedNot includedIncludedIncluded
API and webhook accessNot includedNot includedNot includedIncludedIncluded
Advanced analytics and reportsNot includedNot includedNot includedIncludedIncluded
Location-scoped rolesNot includedNot includedNot includedIncludedIncluded
Critical-change audit historyNot includedNot includedNot includedIncludedIncluded
Accounting integrationsNot includedNot includedNot includedIncludedIncluded
Premium supportNot includedNot includedNot includedIncludedIncluded
Added with Enterprise
Custom architecture and SLAsNot includedNot includedNot includedNot includedIncluded
Dedicated onboardingNot includedNot includedNot includedNot includedIncluded
UNDERSTAND THE UPGRADE

See what changes at every plan.

Compare each level with the one directly before it—not only by price, but by the work Nevo can complete.

Choose a plan to explore
NevoAnswerStarter
What this plan adds

Move from answering calls to completing appointments.

Starter includes everything in NevoAnswer, then connects Nevo to live availability so customers can book, reschedule, confirm, and receive reminders without waiting for staff.

  • Live calendar connection, in-conversation booking, and 40+ languages
  • Reservation capacity, deposits, and payment links
  • WhatsApp and Instagram automation plus basic customer records
Choose Starter
Usage beyond your plan

Calls keep flowing after your allowance.

NevoAnswer includes a call allowance. NevoDesk workspace plans include AI-handled minutes, measured only while Nevo is actively helping the caller. After a successful transfer, the lower human-transfer rate applies.

Clear usage by plan
PlanIncluded voiceAI-handled overageHuman-transfer time
NevoAnswer200 calls$0.20/call$0.05/min
Starter250 minutes$0.10/min$0.05/min
Professional750 minutes$0.08/min$0.04/min
Growth2,000 minutes$0.05/min$0.03/min
Unanswered calls aren’t billedImmediate hang-ups and carrier failures are excludedConfirmed spam receives no usage chargeAlerts at 75%, 90% and 100%
Flexible additions

Add capacity without changing your plan.

Expand phone coverage, locations, team capacity and implementation support as the business grows.

Additional phone number

Added to the workspace subscription when activated.

$8/month

Additional location

Added to the workspace subscription when activated.

$39/month

Additional professional

Added to the workspace subscription when activated.

$8/month

Call recording & extended storage

Added to the workspace subscription when activated.

Custom by retention

Premium voice selection

Added to the workspace subscription when activated.

Available add-on

Verified AI voice cloning

Available only with verified speaker consent and approved use.

Custom, consent required

Dedicated onboarding

Added to the workspace subscription when activated.

Custom quote

Data migration or custom integration

Added to the workspace subscription when activated.

Custom quote
Payments through your Stripe account

Your customer payments go directly to your business.

Your business is the merchant of record. NevoDesk does not hold your customer funds. Stripe processes each direct charge in your enabled business account and pays your available balance to your bank according to your Stripe payout schedule.

NevoDesk fee: 1%
STRIPE PROCESSING2.9% + 30¢

Standard U.S. domestic online-card example. Your actual Stripe rate depends on payment method, country, card type, currency and any custom pricing in your Stripe account. The connected business—not NevoDesk—is responsible for customer chargebacks, fraudulent transactions, dispute losses, and related provider-assessed charges.

NEVODESK TRANSACTION FEE1%

Deducted in real time from eligible captured product or service revenue. Sales tax and gratuity are excluded from the NevoDesk fee base.

FUND FLOWDirect to your Stripe account

Stripe deducts its processing charge and routes the 1% NevoDesk application fee at payment time. The remaining balance belongs to your business; NevoDesk never holds it.

Example payment$50.00
Customer pays
$50.00
Estimated Stripe fee
−$1.75
NevoDesk fee (1%)
−$0.50
Business receives
$47.75
Example payment$100.00
Customer pays
$100.00
Estimated Stripe fee
−$3.20
NevoDesk fee (1%)
−$1.00
Business receives
$95.80

Examples assume a U.S. domestic online card at Stripe's published standard rate and no tax or tip. They are illustrations, not settled fee quotes. Stripe-reported balance transactions determine the final processing fee and business net. Additional fees can apply to international cards, currency conversion, manually entered cards, disputes, or other Stripe products.

SIP portability

Keep your number. Add NevoDesk AI.

Connect the business phone system you already use, without forcing your team or customers to learn a new number.

SIP / BYOC ready
01

Can I keep my existing business number?

Yes. With SIP or bring-your-own-carrier connectivity, your public number normally stays with your current carrier while selected calls route securely into NevoDesk.

02

Do I have to port my number to NevoDesk?

No. A compatible carrier or PBX can send calls directly to your NevoDesk SIP connection. Full number porting remains an optional migration path if you want NevoDesk to host it later.

03

What if my provider does not support SIP?

Forward your existing number to a NevoDesk number instead. We test caller ID, two-way audio, keypad input, AI booking and human transfers before activating either connection.

SIP availability varies by carrier, plan, region and account permissions. NevoDesk confirms compatibility during onboarding.

Pricing questions

How does the first-month offer work?

Eligible new businesses receive 50% off one month of their selected plan. Monthly customers receive the discount on the first invoice. Annual customers receive an equivalent credit against the first annual invoice. Standard pricing applies afterward, and the offer is limited to one per business.

How does yearly billing work?

Yearly plans are charged once for 12 months at a 15% discount. Upgrades can apply immediately with a prorated charge; downgrades take effect at renewal.

Can I keep my existing number?

Yes. Keep your number with your current carrier and connect a compatible PBX or SIP service, or forward calls to your NevoDesk number. Additional NevoDesk numbers are $8 per month.

Can I cancel?

Monthly plans may be scheduled to cancel at the end of the current month. Annual plans remain active through the paid annual term.

Can I change plans?

Upgrades apply immediately with a clear prorated preview. Downgrades apply at the end of the current billing term so no paid access is lost.

What counts as an AI-handled minute?

Only the portion of a call where Nevo is listening, speaking, screening, booking or otherwise helping. AI billing stops when a human transfer completes.

What is included with NevoAnswer?

NevoAnswer is the focused $29.99 call-answering and lead-capture plan for one location. It includes one NevoDesk number, 200 AI-answered calls, one transfer destination, basic spam screening, call summaries and consent-based SMS delivery of your existing booking link. It does not connect to a calendar or create, change or cancel appointments.

How is NevoAnswer usage measured?

A call counts after Nevo answers and begins helping the caller. Unanswered calls, immediate hang-ups, carrier failures, confirmed spam and NevoDesk test calls are excluded. Calls beyond the included 200 are $0.20 each.

*Unlimited call flows are subject to fair use and workspace safety limits.