Qualify
Capture the property, service request, urgency, and safety context.
Field operations
Capture and dispatch jobs—using your rules.
Nevo captures location, access, job type, urgency, service-area rules, and scheduling needs so dispatchers and field professionals receive an actionable request.
A controlled operating path
From customer intent to a traceable next step.
The exact questions, authority, integrations, and escalation behavior come from your approved setup.
Schedule
Check territory, hours, capacity, and the appropriate arrival window.
Dispatch
Send the assigned team a structured intake summary and customer expectations.
Your authority model
Automate the routine. Pause where judgment begins.
- Approved knowledgeNevo answers from business information and policies you review.
- Explicit authorityDirect confirmation, staff approval, transfer, and fallback behavior are configured separately.
- Connected evidenceAvailability, payment, and system status come from authoritative providers.
- Complete activity historyQuestions, decisions, actions, handoffs, and retries remain visible.
Build for the real business
Model the workflow, then review every detail.
Nothing goes live from an industry label alone.
Build this workflow ↗