Capacity and reservations

Manage reservations—using your rules.

Nevo coordinates the resource, party size, timing, capacity, hold duration, deposit, and confirmation authority behind each reservation.

A controlled operating path

From customer intent to a traceable next step.

The exact questions, authority, integrations, and escalation behavior come from your approved setup.

01

Discover

Capture date, time, party size, resource, preferences, and special needs.

02

Hold

Check capacity and apply the configured hold and deposit policy.

03

Confirm

Commit the reservation once and send the agreed details to both sides.

Your authority model

Automate the routine. Pause where judgment begins.

  • Approved knowledgeNevo answers from business information and policies you review.
  • Explicit authorityDirect confirmation, staff approval, transfer, and fallback behavior are configured separately.
  • Connected evidenceAvailability, payment, and system status come from authoritative providers.
  • Complete activity historyQuestions, decisions, actions, handoffs, and retries remain visible.
Build for the real business

Model the workflow, then review every detail.

Nothing goes live from an industry label alone.

Build this workflow ↗