Business Discovery and primary outcomes

One primary operational result

• Answer questions and route callers.
• Book appointments.
• Create and dispatch jobs.
• Capture leads.
• Take orders.
• Manage reservations.
• Create support requests and cases.

Facts Nevo treats as authoritative

• Business name, description, industry, specialty, customer type, website, address, locations, service area, languages, and delivery model.
• Operating hours, holidays, seasonal rules, after-hours policy, prices, payment timing, and service or catalog details.
• Team size, roles, departments, ownership, escalation, booking authority, and customer access.
• The primary outcome-specific details required to safely complete a booking, job, lead, order, reservation, or support case.

AI-assisted modeling

Business Discovery can use the configured AI provider to organize the submitted facts, suggest a consistent operating model, identify assumptions, and request missing information. The model output is validated before it becomes a draft. AI suggestions do not override user-provided authoritative facts, prices, policies, or provider-confirmed state.