How can we help you run NevoDesk?
Learn every part of Nevo and NevoDesk—from signup and setup to PBX routing, scheduling, payments, collections, integrations, security, and launch.
Payments, collections and billing
Connect Stripe and receive customer payments
Connect the business Stripe account, use direct charges, and understand how funds and the NevoDesk application fee move.
Payments, collections and billingDeposits, invoices, payment links and collections
Collect required amounts securely, confirm outcomes from provider evidence, and follow up on unpaid balances without storing card data.
Payments, collections and billingRefunds, disputes, chargebacks and fraud
Keep money movement provider-authoritative and understand the business's responsibility for disputes and fraudulent transactions.
Payments, collections and billingSubscriptions, upgrades, downgrades and cancellation
Understand monthly and annual plans, the introductory discount, prorated plan changes, grace periods, cancellation, and feature limits.
Payments, collections and billingBilling, usage meters and NevoDesk invoices
Review plan allowances, projected overage, add-ons, renewal, payment status, and downloadable subscription invoices.
Bring the exact problem. We’ll help you find the next safe step.
Include the affected page, time, workspace, and safe reference ID. Never send passwords, tokens, card data, or provider secrets.