AUTHORITATIVE NEVODESK GUIDE Reviewed August 14, 2026

Deposits, invoices, payment links and collections

Collect required amounts securely, confirm outcomes from provider evidence, and follow up on unpaid balances without storing card data.

Deposits and payment timing

Services, jobs, orders, and reservations can use no deposit, fixed, percentage, full-payment, or authorization policies where supported. Nevo states the amount and reason before requesting payment. The related business record exists before a secure provider checkout is created.

Collections

Collection rules define reminder timing, channel, quiet hours, escalation, grace, and when a human must review. Failed delivery, failed payment, expired links, disputed amounts, and provider restrictions become visible exceptions. Nevo should not threaten, misstate legal consequences, or continue messaging after opt-out or policy limits.

Source-of-truth policy

This article is part of the same maintained knowledge corpus used by NevoGuide. Live provider evidence and saved workspace configuration remain authoritative for your account’s current operational state.